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Return & Exchange

Return Policy
Items purchased online can be returned to Bella Nicole Jewels for exchange or store credit within 7 days from the date you receive your order. We do not provide refunds. Exchanges are accepted only for unworn, unaltered items returned in the original packaging. Merchandise showing signs of wear, resizing, or damage will not be accepted and will be returned to the sender at the sender’s expense. Exchanges and credits will be processed for accepted items, excluding original and return shipping fees. Please ensure that merchandise is returned in its original condition with the original Bella Nicole Jewels box and pouch.

Exchange Process
1. Place your jewelry in a shipping box along with your completed exchange form. Ensure that the jewelry is returned in its original packaging.
2. Attach your prepaid label to the shipping box.
3. Bring your packaged box to a USPS location.

Order Cancellations:
If you cancel your order within 12 hours, you will receive a credit, less a 3% processing fee. However, cancellations made after 12 hours may be subject to up to a 50% restocking fee based on the materials and work completed. Custom and personalized pieces cannot be canceled. 

Need Assistance?
If you have any questions, please contact us at info@bellanicolejewels.com before placing an order. Due to variations in size, all bracelets and rings ordered online are considered special orders and are subject to a 15% restocking fee if an exchange is required.

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