Bella Nicole Jewels is committed to ensuring digital accessibility for people with disabilities. We believe all people should be able to access our site and online store, and we are currently developing a new website to improve the user experience for everyone as we conform to the new WCAG 2.2 AA guidelines. 

Purchase Assistance

Our associates are happy to assist customers who experience a barrier or need help with a purchase. Please reach out to us via phone at (818) 403-5131 or email at info@BellaNicoleJewels.com.

Measures to Support Accessibility

Bella Nicole Jewels is currently taking the following measures to ensure the accessibility of our website and our webstore:

• Auditing our website and online store against WCAG 2.2 AA criteria.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer.
• Include people with disabilities in our design personas.
• Ensure our social media is accessible.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Bellanicolejewels website and webstore partially conform with WCAG 2.2 level AA. Partially conformant means that some content parts do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Bella Nicole Jewels website. Please let us know if you encounter accessibility barriers on our site or webstore:

• Phone: (818) 403-5131
• E-mail: info@bellanicolejewels.com
• Postal address: Los Angeles, California

We try to respond to feedback within two business days.

Compatibility with Browsers and Assistive Technology

For the best experience, we recommend using Google Chrome with the JAWS screen reader.

The Bella Nicole Jewels website may not be compatible with:

• Browsers older than three major versions.
• Mobile operating systems older than three years.

Technical specifications

The accessibility of the Bella Nicole Jewels website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Barriers and Limitations

Despite our best efforts to ensure the accessibility of the Bellanicolejewels website and web store, there are some limitations we are currently addressing. Below is a description of known limitations and potential solutions. Please get in touch with us if you observe an issue not listed below.

Known limitations for Bella Nicole Jewels:

1. Limiting or incorrect image descriptions: We are currently working on improving the accuracy of our product image descriptions. Please get in touch with us if you would like a detailed description in either audio or text formats.
2. Menu Navigation. Efforts are underway to improve how our menus and pages can be navigated via assistive technology. If you cannot locate an item or have issues navigating our site, please get in touch with us via phone or email.
3. Button identification. Efforts are underway to ensure all buttons and interactive elements communicate correctly with assistive technology.  If you need help locating an item or have issues making a purchase, please contact us via phone or email.

Assessment approach

Bella Nicole Jewels has contracted with a third-party accessibility company to assess and help improve the accessibility of our website. Accessiblü is in the process of assessing our website and webstore by utilizing the following approaches:

• External evaluation using automated scanning.
• External evaluation using assistive technology.
• External evaluation using manual assessment techniques.

The following laws and standards are being used for accessibility compliance:

• Web Content Accessibility Guidelines (WCAG 2.2) Level AA.

• Section 508 of the Rehabilitation Act for ICT.

• Best practices for desktop and mobile web accessibility.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Bella Nicole Jewels
Communication Department

Formal complaints

We aim to respond to accessibility feedback within two business days and propose a solution within five business days. Should you be dissatisfied with our response, you are entitled to escalate a complaint to the national authority.

Screen reader users, for assistance making a purchase, call (818) 403-5131